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Policies Staff member helping out 


We have a number of policies and procedures that govern the day-to-day operations of the care homes and ensure high standards and consistency.

Please click on the links below to read some of our main policies.

Swine Flu Policy 

Statement of Purpose document for Southwood Lodge 

Policy and Procedure for Medication

Complaints Policy

Policy on Individual Accomodation

Referral and Admission Policy

Requests for attendance of GP Policy

Shared Facilities Policy

Trial Periods of Residency Policy